Transparent Guarantee

Refund & Cancellation Policy

Last Updated: October 2026 • Two Dimension Institute

1. Commitment to Student Satisfaction

At Two Dimension Institute, we believe in practical education with full transparency. We want every student to feel completely confident when enrolling in our short-term bootcamps and comprehensive certification programs.

2. 7-Day Bootcamp Refund Terms (e.g., AWS for Data Analysts)

For our short-term practical bootcamps (such as the 7-Day AWS for Data Analysts Bootcamp):

  • Day 1 Trial Guarantee: If you attend the Day 1 live session and decide that the curriculum, format, or teaching style does not align with your expectations, you may request a 100% refund.
  • Request Deadline: Refund requests must be emailed to hello@twodimension.in before the commencement of the Day 2 live session.
  • Post Day 1: Because full project assets, proprietary datasets, and recording infrastructure are allocated, refund requests submitted after Day 2 begins are non-refundable.

3. Cancellation by Institute

In the rare event that Two Dimension Institute must cancel or postpone a scheduled batch due to unforeseen technical circumstances or instructor illness, students will be offered a choice of either a priority transfer to the next upcoming batch or a full 100% refund.

4. Processing Timelines

Approved refunds are processed to the original payment source (UPI, Debit Card, Credit Card, or Net Banking via our payment gateway) within 5 to 7 business days, subject to standard banking clearance times.

5. How to Initiate a Refund Request

To request a refund, please send an email from your registered email address with the following details:

  • Subject: Refund Request - [Your Name] - [Course Name]
  • Order ID / Payment Reference Number
  • Registered WhatsApp Phone Number
  • Reason for cancellation (optional, to help us improve)

6. Support Desk

If you need assistance with any payment or refund inquiry, please reach us directly: